Instructional Guides
During my time at LSC, I have created dozens of guides explaining how to use company software as well as how to follow our business practices. A central repository can be found at this link, and specific examples are highlighted below.
Business Process Guide
I created this guide to help staff at LSC understand how to conduct reviews through our new Grants Management System in 2020.
Phone System Guide
When LSC adopted a new phone system in late 2020 and began to work remotely during the COVID pandemic, I met an urgent deadline to create numerous written guides, as well as held several webinars to familiarize staff with the new system.